Privacy Policy

Last updated: 31 May 2026 · Effective: 31 May 2026

This policy explains what personal information Calx collects, how we use it, and your rights over it. By using Calx you agree to the practices described here.

1. What We Collect

We collect only what we need to run the platform, process payments, and keep accounts secure:

Information you give us

Your name and email address
Bank account details (for deposits and withdrawals)
Information you provide when contacting support or applying to be a partner

Information collected automatically

Device and browser information
IP address and approximate location
How you use the platform — markets viewed, predictions placed, transactions

We do not knowingly collect information from anyone under 18.

2. How We Use Your Information

To create and manage your account
To process deposits, predictions, payouts, and withdrawals
To verify your identity and age where required
To detect and prevent fraud, multi-accounting, and abuse
To calculate and pay referral and partner commissions
To provide support and respond to disputes
To meet legal and regulatory obligations
To improve the platform and communicate important updates

3. Why We Are Allowed to Use It

We process your data to perform our contract with you (running your account), to comply with legal obligations (such as anti-money-laundering rules), and for our legitimate interests in operating a secure, fair platform. Where required, we rely on your consent — which you can withdraw.

4. Cookies & Tracking

Calx uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is used.

Essential cookies — required for the site to work (login, security).
Analytics cookies — help us understand usage so we can improve.

You can control cookies through your browser settings. Disabling essential cookies may stop parts of the platform from working.

We do not sell your personal information. We share it only with:

Payment providers — to process deposits and withdrawals.
Service providers — hosting, security, and analytics partners who act on our instructions.
Authorities — where required by law, court order, or to prevent fraud or crime.

6. Verification & Anti-Money-Laundering

To comply with the law and protect the platform, we may verify your identity and the source of funds, particularly for withdrawals or unusual activity. We may hold or report transactions where we are legally required to do so. This information is kept secure and used only for these purposes.

7. How We Protect Your Data

We use technical and organisational measures to protect your data, including encryption in transit, restricted access, and secure storage. No system is completely secure, but we work to protect your information and to notify you and the authorities where required if a serious breach occurs.

8. How Long We Keep It

We keep your information for as long as your account is active and for as long afterwards as we are required to by law (for example, financial and tax record-keeping). When no longer needed, it is securely deleted or anonymised.

9. Your Rights

Subject to applicable law, you may:

Request a copy of the personal data we hold about you
Ask us to correct inaccurate data
Ask us to delete data we no longer need to keep
Object to or restrict certain processing
Withdraw consent where processing is based on consent

To exercise any of these, contact us using the details below. Some data must be retained where the law requires it.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be notified on the platform. The "last updated" date shows the latest version.

11. Contact Us

Questions about your privacy or this policy? Contact us at [privacy@calx.lk] or through the in-app support channel.